logo

Refund Policy

Learn more about our refund policies and procedures.

1. Introduction

At 8om, we strive to provide the best digital services, including NFC cards, microsites, and premium features. This Refund Policy explains the conditions under which refunds may be issued.

2. Eligibility for Refunds

Refunds may be considered in the following situations:

  • If a purchased service or product is defective or not delivered as promised.
  • If a payment was charged incorrectly.
3. Non-Refundable Services

The following items are non-refundable:

  • Digital services already delivered, such as live microsites, NFC card designs after production, or completed customizations.
  • Services cancelled after the delivery or activation of purchased features.
4. Refund Request Procedure
  • To request a refund, contact us within 7 days of purchase via email: info@8om.in
  • Provide your order details, payment information, and reason for the refund request.
5. Processing Refunds
  • Refund requests will be reviewed on a case-by-case basis.
  • Approved refunds will be processed within 7–14 business days using the same payment method used for the purchase.
  • 8om reserves the right to partially approve or decline refunds based on the circumstances.
6. Contact Us

For any questions regarding refunds, please reach out to us at:

Email: info@8om.in